FAQ

​ ​Cinemas will need a spare HDMI port in the projector. For sound, it will require a spare HDMI or SPDIF port in the sound processor. Additionally, a stable internet connection is necessary.

​ We recommend a minimum of 50 Mbps stable internet speed.

​ ​Data consumption varies based on the movie's resolution (HD, 2K, or 4K) and length, ranging between 2-15 GB per movie.

​ ​Yes, although we recommend using different internet connections for each Black Box.

​ ​The Black Box will be disabled after 3 months of non-usage or upon detection of piracy or copyright infringement or contract termination.

​ ​No, each Black Box can only be installed in one screen. For multiple screens, multiple Black Boxes are required.

You can apply for The Black Box via the website.

No, The Black Box remains the property of Time Entech UK Ltd and is installed in cinemas only against a one-time non-refundable processing fee per screen.

A refundable security deposit is also payable by the Cinema

No, there are no annual maintenance services required for The Black Box.

Yes, you can reach us via email 24 hours a day.

Once installed in a screen, The Black Box is locked with the system.